Making it easier to be available for your customers
MenyVoice is an AI-based phone solution for restaurants, takeaway venues, hotels and service businesses. It answers calls, handles common questions, takes orders and reservations, and transfers calls when a person needs to take over.
The goal is not to replace personal service. The goal is to make sure customers are met quickly and professionally, while your team can focus on the guests and daily operations.
The phone shouldn't get in the way of good service
In many businesses the phone rings exactly when staff are busiest. A restaurant has to serve guests, prepare orders and handle phone calls. A hotel has to help guests at the front desk while answering repetitive questions. A customer service function needs to be reachable without letting routine enquiries take up all the time.
The result can be interruptions, waiting times and unanswered calls. That's why we built MenyVoice: a solution that can handle the repetitive phone tasks and pass the important enquiries on to your team.
Without MenyVoice
- The phone rings in the middle of work
- Staff get interrupted
- The customer waits or hangs up
- A potential order can be lost
With MenyVoice
- The call is answered
- The customer gets help right away
- The order or enquiry is captured
- Your team takes over when needed
Better customer contact without more admin
Our mission is to make professional phone service available to businesses that don't want to hire extra staff just to handle the phone.
MenyVoice should be easy to adopt, easy to tailor and easy to understand. The technology should work in the background and create value in day-to-day operations — without complex systems or unnecessary workflows.
We're starting in Denmark and Sweden with a solution that can expand to more languages, countries and industries.
Built for businesses with a lot of customer calls
Restaurants and takeaway
Orders, opening hours, menu questions, pickup and busy periods.
Hotels
Reservations, arrival information, facilities, opening hours and transfers to reception.
Offices and customer service
Common questions, messages, call routing and transfers to the right person.
High-volume call operations
Routine enquiries, repeat questions and periods where there aren't enough people to answer the phone.
A practical solution for the real working day
Always ready to answer
The solution is available during the hours you choose.
Tailored to your business
Responses, workflows and actions are configured for your needs.
Orders and reservations
Structured capture of the information you need.
Multiple languages
Can be configured to serve customers in multiple languages.
People take over when needed
Special or complex calls are transferred to your team.
Scalable solution
Handles several calls at once with no waiting.
Connects with the systems you already use
MenyVoice can integrate with simple booking systems, calendars and restaurant booking systems such as ResOS. It can also integrate with EPOS and POS systems so relevant information and actions can flow into your existing workflows.
If your business has a bespoke booking or POS system, we can review the options for a custom integration.
Calendar and simple booking systems
Connection to calendars and simple booking flows.
Restaurant booking, including ResOS
Support for selected restaurant booking systems.
EPOS and POS systems
Integration with selected EPOS and POS solutions.
Bespoke systems and API integrations
Assessment of custom integrations via API.
Availability, setup and price depend on the specific system and are agreed separately.
Simple setup from first call to going live
- 1
We get to know your business
We review your call flow, needs and workflows.
- 2
The solution is configured
Responses, languages, transfers and relevant actions are set up.
- 3
The conversations are tested
We test the flow together and adjust where needed.
- 4
The solution goes live
MenyVoice is rolled out at the pace you choose.
Technology with clear principles
Credibility
We communicate realistically about capabilities, prices and expected outcomes. We don't promise savings or extra revenue we can't back up.
Simplicity
The solution should be easy to understand and use — for the business and its customers.
People first
AI should handle routine tasks and free up time for the moments where human contact makes the difference.
Responsible development
We work with clear workflows, data protection and ongoing quality assurance of the solution.
Locally tailored — built to grow
MenyVoice is developed with a focus on the Danish and Swedish markets, but the platform is built to support more countries and languages.
That means businesses can start with a simple solution for their current market and later expand with more languages, features or locations.
Pricing, wording and workflows can be adapted to each market, while the business continues to manage the solution as one unified setup.
It should be felt in daily operations
We don't measure the solution only by whether it can answer a call. It also needs to be relevant to the customer's question, fit into your workflows, and make it easier for your team to focus on their most important tasks.
Frequently asked questions
Answers to the most common questions about MenyVoice.
Ready to make the phone a help instead of an interruption?
Tell us about your business and the calls that take up most of your time. Then we'll walk through how MenyVoice can be tailored to your needs.