Clinics and dental practices

The phone still has to be answered while you are treating patients

MenyVoice takes front-desk calls: appointment requests, cancellations, opening hours and practical questions. Personal, clinical and sensitive conversations are forwarded to your staff.

Typical clinic calls

Most calls are about appointments and practicalities.

  • Requests for an appointment and questions about availability
  • Cancellations and requests to move an appointment
  • Opening hours and phone hours
  • Address, parking, transport and access
  • Practical questions before a visit
  • Personal or clinical questions that need the clinic

What MenyVoice reduces

  • Unanswered calls

    When the front desk is busy, the phone is left alone. MenyVoice takes the call instead.

  • Interruptions during treatment

    Staff are not pulled away from the patient every time the phone rings.

  • Morning call queues

    Several calls can be handled at once when everyone rings within the same hour.

  • Outside opening hours

    Enquiries can be captured while the clinic is closed, during the hours you choose.

What MenyVoice can handle for you

  • Appointment requests

    Requests captured with name and phone number, ready for the clinic to confirm.

  • Cancellations and changes

    Cancellations and rescheduling requests recorded consistently.

  • Practical questions

    Opening hours, address, parking and other information you have provided.

  • Call forwarding

    Personal, clinical and urgent matters are passed to your staff.

  • Multiple languages

    Patients are served in the language they prefer.

  • Your own number

    The service works with the clinic's existing phone number.

How MenyVoice works

A simple process — from call to action.

  1. 1

    The customer calls

    The customer dials your business's regular phone number.

  2. 2

    MenyVoice answers

    The AI assistant answers professionally and in the right language.

  3. 3

    The task gets done

    MenyVoice answers the question, books the appointment or captures the order.

  4. 4

    Transfer when needed

    Complex or special calls are transferred to your team.

Responsible handling of information

MenyVoice is a phone and front-desk assistant for appointments and practicalities. It is not intended for medical records, diagnoses, national ID numbers or other sensitive health data, and it does not give clinical advice. Those conversations are forwarded to your staff. Personal data is processed under our data processing agreement and privacy policy.

What is the phone costing you today?

Enter what the phone costs you today and how much it is actually used. We then estimate your MenyVoice package and the difference.

Questions from clinics

Ready to try MenyVoice?

Get started in minutes — or have a chat with us about your needs.